1stCentralInsurance.com
1st Central Insurance specialises in providing great value car insurance policies online and via a UK call centre.
At 1st Central Insurance we aim to successfully meet the needs of our policyholders, shareholders and employees, providing general insurance products within the UK motor insurance market.
We strive to provide quality service and peace of mind. We’ve built our offering with our customers in mind and removed jargon to deliver a straightforward product that is easily understood.
We recognise that our customers are looking for both value and a high level of customer service. We aim to offer a simple and efficient sales process supported by a consistently high standard of customer service.
The customer experience is paramount to the success of our business, and we listen carefully in order to deliver what you really want.
We Welcome Your Comments
We know our customers expect quality service from us, so if there are any areas of improvement that you’d like to see, we welcome your comments. Please feel free to email us at feedback@1stcentral.co.uk.
History
1st Central Insurance has grown rapidly since its launch in 2008, selling over 200,000 car insurance policies in its first 18 months in business. Our entrepreneurial team of insurance industry experts has a wealth of experience from within the motor insurance industry and therefore truly understands the complex environment that is insurance.
Your 1st Central Insurance Policy
Your online policy booklet provides all you need to know about your Defaqto rated 1st Central car insurance cover and can be found on our Policy Info page. (Defaqto is an independent financial research company specialising in rating, comparing and analysing financial products.)
1st Central Insurance UK Based Call Centre
1st Central Insurance has an experienced Customer Services Team at First Central Insurance Management Ltd based in West Sussex, which provides customers with sales support, policy administration and claims handling services and is regulated by the Financial Services Authority. They are available on 0843 208 4000 to deal with any queries you may have and to ensure all of our customers receive an ongoing quality of service that meets with their satisfaction.
FAQ
You may also wish to check our Frequently Asked Questions, which cover many common questions regarding 1st Central car insurance products.
Job Opportunities
If you’d like to know more about working with us at 1st Central Insurance, please visit the recruitment website for an updated list of our current vacancies.
1st Central Group (FCG) Information
For more information on the First Central Group of Companies, please visit the First Central Group (FCG) website.
Media
For all media and journalist enquiries about 1st Central Insurance and its general insurance products, please contact the marketing team at First Central Insurance Management Ltd on 0845 194 9963 or alternatively, email marketing@1stcentral.co.uk.