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Existing customers

Hello, nice to see you again

Below you'll find everything you need to manage your car insurance policy.

You can make some changes online, like changing your car, address and level of cover. Watch our video to see how simple it is.

If there's anything else you need, check out our smart Frequently Asked Questions tool for a quick answer.
 

Customer Portal

Log in to view your documents, and make changes to your policy.
 

Log in

Claim

Need to make a claim? We'll tell you what you need to do here.
 

CLAIMS

1ST REWARDS 

Save with 1ST REWARDS! Big name discounts from Sainsbury’s, Thomas Cook, cinema tickets and much more.

LOG IN

Renew

Received an email telling you it's time to renew? You can do that here.

RENEW

Pay online

Fallen behind on your monthly payments? Pay your balance here.

PAY ONLINE

Ask us a question

Got any questions about your insurance? Get a quick answer here.

ASK US

Need to make a change to your policy?

You can now change you car, address and level of cover online for half the fee of making these changes by phone. Enhance you cover with optional extras such as Breakdown Cover, view your payment schedule and update your contact details. 

MAKE A CHANGE ONLINE

Get a £30 Amazon Gift Certificate

Refer a friend to 1ST CENTRAL, and you'll get a £30 Amazon Gift Certificate if they buy a policy. Your friend gets a £15 Amazon Gift Certificate too. Terms and conditions apply.

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