Help & support
You’ve got questions. We’ve got answers. Wondering how to change your details, make a claim or simply just ask a question? You’re in the right place.
Popular questions
We’ve got a website full of them. And their answers, of course, which you can explore whenever you like!
-
General
What are your opening hours and contact numbers?
-
Car Insurance
How do I cancel my car insurance?
-
Car Insurance
How do I login to Your Account?
-
Car Insurance
What if I don't want to renew my car insurance?
-
Car Insurance
How do I contact the car breakdown company?
-
Car Insurance
How do I make changes to my car insurance?
-
Car Insurance
I've bought a new car, how do I update my car insurance?
-
Car Insurance
Will my car insurance automatically renew?
Need more support?
We all need extra help at times. Choose the option below that best describes your situation to find the support you need.
Your Account can do it all
Take the hassle out of insurance with Your Account – the one-stop destination for managing your cover.
-
See all your insurance documents
-
Control your payments
-
Make changes to your insurance 24/7
-
Exclusive customer offers
-
Manage new and existing claims
-
Renew your policy
Still need help? Contact us
-
Chat to us
Chat to us
The fastest way to contact us is by live chat. Our team will be happy to help. -
Message on WhatsApp
WhatsApp
Scan the QR code with your phone’s camera or click below to start messaging..png?width=200&height=200&ext=.png)
-
Contact numbers
Give us a call
Prefer to call? Here’s our contact numbers and opening hours.
Communicate via SignVideo
We’ve teamed up with SignVideo giving customers the ability to communicate via British Sign Language (BSL).