Remember, you can manage your car insurance online. Simply log in to Your Account to review and update your details with ease - anytime, anywhere and for a reduced admin fee.
If you have a 1st CENTRAL Online policy, everything is done through Your Account. So, you'll need to log in to manage, make changes, cancel or renew your policy.
Customer Services
Discuss or make a change to an existing policy:
Webchat
0333 043 2066
Mon - Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 2pm
Bank holidays: 10am to 4pm
Sales
Enquire about a quote for a new policy:
Webchat
0333 043 2044
Mon - Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 2pm
Bank holidays: 10am to 4pm
Renewals
Renew an existing policy:
Webchat
0333 043 2055
Mon - Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 2pm
Bank holidays: 10am to 4pm
New Claims
Report a new claim:
0333 043 2011
24 Hours a day, 7 days a week
Make a windscreen claim:
0333 043 2012
newclaims@1stcentral.co.uk
24 Hours a day, 7 days a week.
Key Assist
Discuss or claim on your Key Assist cover:
0333 043 2011
24 Hours a day, 7 days a week
Instalment Enquiries
Discuss your monthly instalments or an outstanding debt:
Webchat
0333 043 2088
Mon - Fri: 8am to 8pm
Sat: 9am to 5pm
Sun: 10am to 2pm
Existing Claims
Discuss an ongoing claim:
Webchat
0333 043 2022
Mon - Fri: 9am to 6pm
claims@1stcentral.co.uk
1st CENTRAL Connect
Webchat
0333 043 1220
Mon - Fri: 9am to 6pm
Sat: 9am to 5pm
Sun: 10am to 2pm