We're working hard to ensure our website is as accessible and user friendly as possible for everyone.

Browsers and devices

This website has been tested in multiple browsers and on multiple devices and is accessible across most common platforms.

Making text on our website bigger

  • In Internet Explorer, go to the 'View' menu and select 'Text Size'
  • In Mozilla Firefox, go to the 'View' menu and select 'Text Size'
  • In Opera, go to the 'File' menu, select 'Preferences' then 'Fonts' and then change the minimum font size (pixels)
  • In Safari, go to the 'View' menu and select 'Make Text Bigger' or press the Apple Key and then the plus key (+)

Help with making our site more accessible

For help on how to customise your device to allow you to more effectively navigate this and other websites, visit the Ability Web’s ‘My computer my way’. 

Your feedback

Your feedback is important to us. If you find an area of our website difficult to use, please let us know by emailing


We welcome calls through the Text Relay service. Dial 18001, followed by the number you require. You'll then be connected to an operator offering Textphone assistance.
Further information covering the use of Text Relay services can be found at

Help & support

Whether you’re an existing customer or you’re looking to take out a new policy with
1ST CENTRAL, you can find lots of useful information on our Help & support page.