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Who we are

We're quickly making a big name for ourselves in the world of car insurance. We’ve sold over 2 million policies since we launched in 2008.

About 1st CENTRAL car insurance

We offer Defaqto 5 Star rated car insurance

5 Star rating from Defaqto

Our car insurance provides quality cover and includes a comprehensive range of features and benefits including a courtesy car*, £1500 of key cover and 21 days driving in Europe, as standard. Read more about our cover.

We're competitive on price

We're constantly monitoring the market to make sure you get the best price possible. We’re pretty hot on fraud too, which helps us keep our premiums lower.

We're not all talk

If you make a claim, we’ll look after you. You'll be assigned a Personal Claims Advisor, enjoy free collection and delivery of your vehicle, a 5 year warranty on all repairs, mobile repairs and estimates where possible, and like for like vehicle replacement.**

We're nice people!

1st CENTRAL UK based call centre

All of this is backed up by support from our friendly call centre in the United Kingdom. The call centre is open at sensible times including weekends and our claims line is open 24/7, 365 days a year.

Behind the scenes

We have more than 600 people across our offices in Haywards Heath and Manchester, who work very hard to make sure you get a good product for the right price and a good level of service throughout your policy.

Want to join the team? If you're looking for a career in a fast-paced environment with an award winning employer, then check out the latest vacancies on our careers website.

Simply driven

We like to think we’re a bit different to other insurers because we’re striving for simplicity in an industry that’s overrun with complexity and jargon. The concept of ‘simply driven’ is at the heart of everything we do both internally and externally.
 

Don't just take our word for it

feefo reviews
92% of customers rated us good or excellent in the past six months!

We’re always keen to hear what our customers think of us, so we’ve partnered with Feefo, an independent review company. Take a look at our reviews page to read feedback from real customers who bought car insurance from us. 

Get in touch

Join us on Facebook, Twitter, Google+, Instagram and Pinterest for the latest news, views and offers. Our customer service team is also happy to answer any queries you have on Facebook and Twitter during our opening hours. If you’ve got a question, take a look at our FAQs, as you might find the answer without having to contact us at all.

Meet the parents

FCG is our proud parent company and is based in Guernsey. 1ST CENTRAL is one of a number of subsidiaries of FCG. Please visit the FCG website for more information.

*Class-A courtesy car when using our approved network of garages for insured repairs.
** Subject to terms and conditions, see Policy Wording.

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