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Who we are

We're an ambitious and agile insurance company, helping over one million customers save money on their car insurance.

About 1st CENTRAL car insurance

We offer Defaqto 5 Star rated car insurance

5 Star rating from Defaqto

We have a variety of car insurance products that provide our customers with great choice and value. Our car insurance provides quality cover and includes a comprehensive range of features and benefits including a courtesy car*, £1,500 of key cover and 90 days’ driving in Europe, as standard Read more about our cover.

We're competitive on price

We're constantly monitoring the market to make sure you get the best price possible. We’re pretty hot on fraud too, which helps us keep our premiums lower. We’re committed to reducing risk and tackling fraud by using technology best practice.

We're not all talk

If you need to make a claim, we’ll look after you. We have a 24-hour claims service with experienced claims representatives, so you can enjoy free collection and delivery of your vehicle, a 5 year warranty on all repairs, mobile repairs and estimates where possible, and like for like vehicle replacement.**

We're nice people!

We’re easy to deal with, our customers feel valued and we provide peace of mind by delivering on our promises. All of this is backed up by our friendly customer support team, who are here to help whether you'd like to speak to us on the phone, via web chat or even on social media.

Behind the scenes

We've been around for over a decade and employ around 800 people working across multiple locations – Guernsey, Gibraltar, Sussex and Manchester. They are all dedicated to getting you the right cover at the right price, so you can get on with what matters.

We’re proud to be regularly recognised as a top local employer and are delighted to have received a number of national and local awards in recognition of our success.

Come and join us

Want to join the team? If you're looking for a career in a fast-paced environment with an award-winning employer, then check out the latest vacancies on our careers website, where you can also read more about what it’s like to work at 1ST CENTRAL. You can follow us on LinkedIn too for the latest vacancies and company updates.

Simply driven

We like to think we’re a bit different to other insurers because we’re striving for simplicity in an industry that’s overrun with complexity and jargon. The concept of ‘simply driven’ is at the heart of everything we do both internally and externally.

Don't just take our word for it



We’re always keen to hear what our customers think of us, so we’ve partnered with Trustpilot, an independent review company. Take a look at our reviews page to read feedback from real customers who bought car insurance from us. 

Get in touch

Join us on Facebook, Twitter and Instagram for the latest news, views and offers. Our customer service team is also happy to answer any queries you have on Facebook and Twitter during our opening hours. If you’ve got a question, take a look at our FAQs, as you might find the answer without having to contact us at all.

Our family

1ST CENTRAL is the motor insurance broker of First Central Insurance & Technology Group, an innovative group of companies delivering market-leading insurance, underwriting, distribution, finance, technology and legal services. First Central Group Limited is the parent company of the group.

* Class-A courtesy car when using our approved network of garages for insured repairs.
** Subject to terms and conditions, see our Insurance Document Wording

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