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Who we are

We're quickly making a big name for ourselves in the world of car insurance and have over half a million customers in the UK.

About 1st CENTRAL car insurance

We offer Defaqto 5 Star rated car insurance

5 Star rating from Defaqto

Our car insurance provides quality cover and includes a comprehensive range of features and benefits including a courtesy car*, £1500 of key cover and 90 days driving in Europe, as standard. Read more about our cover.

We're competitive on price

We're constantly monitoring the market to make sure you get the best price possible. We’re pretty hot on fraud too, which helps us keep our premiums lower.

We're not all talk

If you make a claim, we’ll look after you. You'll be assigned a Personal Claims Handler, enjoy free collection and delivery of your vehicle, a 5 year warranty on all repairs, mobile repairs and estimates where possible, and like for like vehicle replacement.**

We're nice people!

All of this is backed up by support from our friendly call centre in the United Kingdom. The call centre is open at sensible times including weekends and our claims line is open 24/7, 365 days a year.

Behind the scenes

We employ around 600 people across our offices in West Sussex, Manchester, Guernsey and Gibraltar, who are all dedicated to getting you the right cover at the right price, so you can get on with what matters.

Want to join the team? If you're looking for a career in a fast-paced environment with an award winning employer, then check out the latest vacancies on our careers website.


Simply driven

We like to think we’re a bit different to other insurers because we’re striving for simplicity in an industry that’s overrun with complexity and jargon. The concept of ‘simply driven’ is at the heart of everything we do both internally and externally.

Don't just take our word for it

feefo reviews
Our customers rate us 4.7 out of 5

We’re always keen to hear what our customers think of us, so we’ve partnered with Feefo, an independent review company. Take a look at our reviews page to read feedback from real customers who bought car insurance from us. 

Get in touch

Join us on Facebook, Twitter and Instagram for the latest news, views and offers. Our customer service team is also happy to answer any queries you have on Facebook and Twitter during our opening hours. If you’ve got a question, take a look at our FAQs, as you might find the answer without having to contact us at all.

Our family

1ST CENTRAL is the motor insurance broker of First Central Insurance & Technology Group, an innovative group of companies delivering market-leading insurance, underwriting, distribution, finance, technology and legal services. First Central Group Limited is the parent company of the group.

* Class-A courtesy car when using our approved network of garages for insured repairs.
** Subject to terms and conditions, see our Insurance Document Wording

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