
1st Central Connect cover
1st Central Connect is our telematics-based car insurance, offering a tailored insurance premium based on how your car is driven. That means the safer you drive, the higher your score — and the better your discount at renewal.
This product has been rated 5 Star by Defaqto

What is telematics car insurance?
Telematics car insurance requires you to install a small device in your car to monitor your driving. It will then score you based on a few different factors to determine how safely you drive.
Some insurers call this “black box” car insurance, and require an engineer to come out and fit the “black box” telematics device in your vehicle.
However, there’s no need for a black box or engineer call out with 1st Central Connect. Our telematics equipment is a little sensor, which you place on your windscreen and link your phone to. In less than 5 minutes, it's set up and you’re ready to go.
What is 1st Central Connect?
1st Central Connect is our telematics-based motor insurance policy. As part of the policy, you share your driving data with us, so we can give you a fair price based on your driving score.
The higher your score, the better the discount on your car insurance renewal!
Why choose 1st Central Connect?
Start protecting your car today
How 1st Central Connect works
Purchase your policy
Once you’ve purchased a 1st Central Connect policy you're good to go. No need to wait for your sensor to arrive, and even better, you don't need an engineer to install it!
Get the app
You’ll receive a text with a link to download and register with the 1st Central Connect app. Once your sensor's arrived you can link it to your phone.
Stick it on your windscreen
Firmly stick your 1st Central Connect sensor to your windscreen without it blocking your view. Check out our installation guide for our top tips.
Add your additional drivers
Ensure your additional drivers download the 1st Central Connect app too! It’s important that they register using their own email address and mobile number.
Track your trips
As you hit the open road, your sensor
monitors your driving performance. Each journey, you’ll get a driving score, with hints and tips on how to drive safely.
Enjoy a great renewal price
The safer you drive, the better your score, the better your discount at renewal!
What's included with 1st Central Connect
car insurance?
The following is included as standard when you take out 1st Central Connect comprehensive cover.
Windscreen
We'll replace or repair a damaged windscreen or window (including scratched paintwork caused by broken glass) and this won’t affect your No Claims Discount.
Personal Accident
We’ll pay out up to £7,500 if an accident in your car results in your death, permanent loss of sight or loss of one or more limbs.
Courtesy car
You'll get a free Class-A courtesy car (e.g. a small hatchback), while your car is being repaired by one of our approved garages.
Key Assist
You're covered for up to £1,500 for keys and locksmith charges - and up to 3 days’ car hire. Claiming won’t affect your No Claims Discount.
Also includes
Does not include

Looking for a policy with Legal Expenses Cover included as standard?
The following is included as standard when you take out 1st Central Connect Third Party, Fire & Theft cover.
Key Assist
You're covered for up to £1,500 for keys and locksmith charges - and up to 3 days’ car hire. Claiming won’t affect your No Claims Discount.
Also includes
Does not include

Looking for a policy with more features included as standard?
How we measure your driving
The smart 1st Central Connect sensor records the trips you make and measures things like hard acceleration, braking and cornering in addition to speeding and phone usage whilst driving. Then it’ll give you a score.
Get hints and tips to improve your driving
When you download the 1st Central Connect app, you’ll receive regular updates on your driving score. You’ll also get hints and tips on how to drive safely. Keep driving well to reach milestones and receive badges.
Don't just take our word for it
Our customers rate us as ‘Excellent’ on Trustpilot.
What are my responsibilities?
As this is a telematics policy:
- You and all drivers on the policy must have a compatible smartphone
- You must install the sensor and you and any named drivers must download and register with the 1st Central Connect app within 14 days of the start date of the policy
- You must link the sensor with your smartphone and attach the sensor to your windscreen without it blocking your view within 14 days of the start date of your policy
- All drivers on the policy must have their smartphone with them for every journey so you can share your driving data with us
- Whilst your policy is in force, you musn’t remove the sensor from your car or remove the 1st Central Connect app from your smartphone
- Your vehicle score must stay above the minimum threshold of 50 or your policy may be cancelled
- You must not speed or use your mobile phone whilst driving. If you do, your policy may be cancelled
We're here to help every step of the way
If you’ve got a question about your policy, you might find the answer you’re looking for on our Help & support page.